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RFIs

Jobs5 min read

RFIs (requests for information) live on the Construction tab alongside site diary and snagging. Each RFI has a number, subject, discipline, drawing references, status workflow, assignee, and attachments.

Where to find RFIs​

Entry pointUse when
Job → Construction → RFIsFull register for one plot or job
Timeline → message menu → Create RFI…Turn a timeline message into an RFI with subject, description, and copied attachments

RFIs belong to plot jobs, not developments.

Discipline field​

Discipline means who should answer — the consultant or trade the question is aimed at (for example Structural, Architectural, or MEP). It is optional. Use the suggested values when they fit, or type your own (joint ventures and specialist subs often need custom labels).

Status workflow​

StatusMeaning
DraftBeing prepared; not yet sent
IssuedSent to the assignee or consultant
RespondedA response has been recorded
ClosedNo further action required

Use the status control on the list or detail sheet to move RFIs through the workflow. Closing an RFI requires rfis:close permission.

When you email an RFI to a subcontractor, draft RFIs are automatically marked Issued (unless disabled under Workspace settings → Subcontractors). A system note is added to Activity & Comments.

External consultants and subcontractors​

For recipients without Sitehut accounts:

  1. Open an RFI (or select several) and use Email to subcontractor (requires rfis:manage).
  2. They receive an email with full details for each RFI (reference number, subject, discipline, drawing refs, status, due date, and description). Snags on the same share are included too.
  3. When Include online portal link is enabled under Workspace settings → Subcontractors → Snag & RFI emails, the email also includes a portal link where they can mark responded, upload photos, and comment on issued RFIs.
  4. Portal comments appear on the RFI's Activity & Comments tab.
  5. Revoke active shares from the RFI detail sheet.