Skip to main content

RFIs

Construction6 min read

RFIs live on Job → Construction next to site diary and snagging. Each one has a number, subject, optional discipline, drawing references, status, assignee, and attachments.

When to use this​

Use an RFI when you need an answer (drawing clash, missing detail, consultant decision).

Use Snagging when the work is a defect to close. Use Activity for a quick note that is not a numbered request.

Before you start​

  • You can write RFIs on the plot or standalone job, not on the development.
  • Discipline means who should answer (Structural, Architectural, MEP, or your own label). It is optional.

Create the RFI

Construction → RFIs, or from an Activity message use Create RFI… (subject, description, and attachments copy where they can).

Issue it

Status moves Draft → Issued → Responded → Closed. Closing needs rfis:close.

Emailing a trade marks a draft Issued unless that is turned off under Settings → Subcontractors. A system note is added on Activity & Comments.

Record the answer

When the response is in, mark Responded, then Closed when no further action is needed.

What done looks like​

  • The question has a number on the plot.
  • The assignee or consultant can see what was asked, on which drawing.
  • The answer is on the RFI, not only in email.

Common mistakes​

  • Asking the question only in a WhatsApp thread.
  • Raising the RFI on the development.
  • Closing it before the drawing or instruction is actually updated.
Email and public portal

For people without a SiteHut account:

  1. Open an RFI (or select several) and Email to subcontractor (needs rfis:manage).
  2. The email includes reference, subject, discipline, drawing refs, status, due date, and description. Snags on the same share are included.
  3. If Include online portal link is on under Settings → Subcontractors → Snag & RFI emails, they can mark issued RFIs responded, upload photos, and comment.
  4. Revoke from the RFI sheet. Portal comments appear on Activity & Comments.